Privacy Policy

Island Properties FZ-LLC respects your privacy and is committed to protecting the personal information provided by our guests, landlords, clients and website visitors.
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Information We Collect
• Full name
• Email address
• Telephone number
• Identification/passport details where required for bookings or regulatory purposes
• Property and booking information
• Billing and payment-related information
• Communications and enquiries submitted through our website, WhatsApp, email or other channels

How We Use Your Information
• Process and manage reservations and payments
• Provide holiday-home and property-management services
• Complete guest registration and regulatory requirements
• Communicate regarding bookings, properties or services
• Process refunds where applicable
• Improve our services and customer experience
• Meet legal and regulatory obligations

Payment Information
Online payments may be processed through authorised third-party payment providers. Island Properties does not store complete card details on its own systems where payments are processed through such providers.

Sharing of Information
Personal information may be shared where necessary with payment processors, booking platforms, property owners, building/community management, government or tourism authorities, and service providers involved in fulfilling a booking or service. We do not sell personal information to third parties.

Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, loss or disclosure.

Contact Us
Island Properties FZ-LLC
Ras Al Khaimah, United Arab Emirates
Email: info@islandproperties.ae